When was the last time you examined your sales habits? Being a great sales rep is all about implementing excellent habits. Countless books and articles have been written about the habits of an excellent sales rep. From my point of view, successful salespeople have 10 habits that stand out.
They understand the customer’s business
The best sales reps understand their customer’s business into detail. They have the capability to create a helicopter view of the customer’s company, and they know which improvements are needed to contribute to the bottom-line.
They teach their customers something new
The best sales reps are continually providing new insights about their customer’s industry. They challenge them how to innovate and to grow.
They believe teamwork is key
The best sales reps understand that collaboration between internal and external stakeholders is essential. A deal can never be made alone. They set their colleagues up for success.
They are passionate
No deal without enthusiasm. If you’re not enthusiastic about your product or solution, how will your customer ever be? You might have heard the quote; do what you like and the money will follow. So is it in sales; find your passion and results will follow.
They are authentic
The best salespeople stay true to themselves. They don’t play a role. They are genuinely interested in the customer’s business and the people in front of them.
They are reliable
The best salespeople stick to their commitments, both internal as external. They meet their deadlines and always do what they say. If they can’t stick to an agreed deadline, they inform their stakeholders on time.
They communicate effectively and concise
The best salespeople listen more than they talk. And when they talk, they do it an effective and understandable way. Concise communication is key in today’s complex organizations. The best salespeople understand that they are the ones that can make decisions easier.
They close at the right moment
The best salespeople know exactly when it’s time to close. Closing not only means asking for a signature but also means closing important stages in the sales process. And if they have arrived in the final stage of a deal, the best salespeople know exactly when and who to ask for the signature.
They take responsibility for everything
The best salespeople take responsibility for everything. They don’t blame other people for their failures; they always look at how they can improve.
They act like a CEO
And last but not least, the best salespeople act like it’s their own company. They have a vision and demonstrate leadership across their organization.
Do you recognize yourself or your team members in these habits? Or do you think other habits are more important? Let us know!
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